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Showing posts with label International Business Etiqutte. Show all posts
Showing posts with label International Business Etiqutte. Show all posts

Wednesday, July 21, 2010

Socializing Successfully With Your Boss or Employees

Seven important guidelines to ensure enjoyable, but trouble-free, after hours mingling

by Bill Lampton, Ph.D.

 

ONE: Avoid off color humor

The jokes you would tell your golf buddies could jeopardize your professional reputation if you share them with workplace colleagues, no matter how informal the setting. True, they might laugh out of courtesy, or maybe from discomfort. Yet you risk losing their respect. Play safe. Don't tell any joke that you wouldn't tell at an office staff meeting.

 

TWO: Refrain from touching

...other than a handshake greeting, unless you happen to go dancing with the group. Draping an arm around a colleague might prompt an eventual lawsuit, especially when you don't give that person an expected raise. And the employee who caresses the boss can create an image of fakery and pandering.

 

THREE: Drink moderately

Every year, holiday parties, company picnics and similar outings become career graveyards for bosses and employees who want to become "the life of the party."

Sometimes we assume that two more drinks will help us talk more easily. That's a mistake. Two more drinks will encourage you to talk more--period. The impaired speaking and unsteady walk that follow those extra cocktails could brand you: "lush," "a drunk," "undisciplined," or something similar. 

Along those lines, never mention that drinking is important to you. Stay away from "Nothing like a stiff drink at the end of the day to help a guy unwind." Whimsically, we slip into comments like that, such as "Thought that bartender would never bring our order." Although you are trying to inject a bit of levity into the conversation, the quips could backfire, categorizing you as a problem drinker.

 

FOUR: Make sure you circulate among everyone present

Make sure you circulate among everyone present, not just the managerial group you feel most comfortable with. The person who talks with his or her clique and avoids everyone else nullifies the inclusive good will the event is intended to foster. Spend time with line employees as well as "the suits."

 

FIVE: Avoid shop talk

Demonstrate that you have an interesting,meaningful life away from the corporation. Nobody wants to hear your opinions about a five year plan, a drop in sales or the employee you had to fire. 

As an old song advises, "talk happy talk, things that people like to hear." Stay well informed about major sporting events, releases of new movies, great places to vacation, new restaurants your friends have recommended, bestselling books and national events. Definitely, party goers want to talk about them, not corporate problems and plans.

 

SIX: Listen attentively

Good listeners become our favorite people. We move away from motormouths who dominate conversations. Encourage others to talk, with comments like "very interesting," "tell me more," and "What happened next?"

When Stephen Covey wrote 7 Habits of Highly Effective People, he titled chapter five, "Seek first to understand, and then to be understood." Follow that advice, and you'll become the hit of the company's social outing.

 

SEVEN: Mind your manners

If the occasion includes a meal, pay special attention to your table etiquette. You want to look like you belong at top-tier banquets. Illustrate that you have acquired polish and grace. 

Need a refresher on manners and other public protocol? Then I suggest the book 5 Steps to Professional Presence, by Susan Bixler and Lisa Scherrer Dugan.

 

 

Tuesday, July 20, 2010

Business Card Etiquette

General Business Card Etiquette Tips:

  • Business cards are an internationally recognized means of presenting personal contact details, so ensure you have a plentiful supply.
  • Demonstrating good business etiquette is merely a means of presenting yourself as best you can. Failure to adhere to foreign business etiquette does not always have disastrous consequences.
  • When traveling abroad for business it is advisable to have one side of your business card translated into the appropriate language.
  • Business cards are generally exchanged at the beginning of or at the end of an initial meeting.
  • Good business etiquette requires you present the card so the recipient’s language is face up.
  • Make a point of studying any business card, commenting on it and clarifying information before putting it away.

Business Card Etiquette in China

  • Have one side of your business card translated into Chinese using simplified Chinese characters that are printed in gold ink since gold is an auspicious colour.
  • Ensure the translation is carried out into the appropriate Chinese dialect, i.e. Cantonese or Mandarin.
  • Your business card should include your title. If your company is the oldest or largest in your country, that fact should be highlighted on your card.
  • Hold the card in both hands when offering it.
  • Never write on someone's card unless so directed.

Business Card Etiquette in India

  • If you have a university degree or any honour, put it on your business card.
  • Always use the right hand to give and receive business cards.
  • Business cards need not be translated into Hindi as English is widely spoken within the business community.

Business Card Etiquette in Japan

  • Business cards are exchanged with great ceremony.
  • Invest in quality cards.
  • Always keep your business cards in pristine condition.
  • Treat the business card you receive as you would the person.
  • Make sure your business card includes your title. The Japanese place emphasis on status and hierarchy.
  • Business cards are always received with two hands but can be given with only one.
  • During a meeting, place the business cards on the table in front of you in the order people are seated.
  • When the meeting is over, put the business cards in a business card case or a portfolio.

Business Card Etiquette in the UK

  • Business card etiquette is relaxed in the UK and involves little ceremony.
  • It is not considered bad etiquette to keep cards in a pocket.
  • Business cards should be kept clean and presentable.
  • Do not feel obliged to hand out a business card to everyone you meet as it is not expected.

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